Return Policy

Return & Refund Policy

Thank you for shopping at Jaded.

Returns

Online Policy:

You have 10 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging and must have the receipt or proof of purchase. Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.

In Store Policy:

Merchandise may be returned for store credit or exchange within 5 days of purchase with receipt only. Deposits are not refundable and are held for a maximum of 60 days. Sales on altered or custom-made jewelry are final. Formal jewelry is not returnable for exchange or store credit.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.